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"Buy this book...it's brilliant! Everybody should have one! It's like a kid's book for grown-ups, you read it and you understand it." In this practical and comprehensive workbook, Cheryl Rickman, offers a modern approach to self-employment and business start-up. Packed with real-life case studies and practical exercises, checklists and worksheets ...

Financial Templates. If you are struggling to find letters to write to the bank, applying for a credit account with a supplier, or to chase late payments, this downloadable zip file is for you. It includes: Bank Reference letter; Estimate Template; Invoice Template; Service Pricing spreadsheet and more. All files are fully customisable to your own company branding.

"Walking Tall is compulsive reading for all customer service and client-facing professionals who want to be a cut above the rest" - Gary Hawkes, Head of Communications for the Institute of Customer Service. The first impression we make is based on the way we present ourselves.

Dream or Reality? A Guide to Starting up in Business, When I set my business up in 2006, I never envisaged other aspiring VAs would be asking me how I was able to set up my practice and stay in business in the current economic market. After numerous phone calls and meetings with ladies wanting to run their own business, I decided to write a book based on my own experiences.
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