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Delivery

Where do we deliver?

UK only

What does it cost and how long will it take?

We deliver The Box by next working day delivery within the UK if your order is received by 12:00 pm. Orders received after this time will be delivered the following working day. Postage and packing costs are included in the price. All other non-downloaded items are delivered via first class Royal Mail, postage and packing are included in the price.

 

Returns Policy

Our returns policy is very simple.

You can return your purchase to us at any time within 7 working days of purchase for any reason at all, so long as the seal on the CD is not broken.

Virtual Business in a Box offers templates in both non-tangible irrevocable format and tangible CD format, and therefore we do not issue refunds after the products has been shipped.

You are responsible for understanding our Terms and Conditions upon purchasing any product at our site.

"Shipped" also means "Dispatched", "Download", "Downloads" and/or "Digital Goods Download Email".

We only make exceptions with this rule when the product appears to be not-as-described or the CD cannot be read,and is on a case by case basis in agreement of the parties concerned.

CDs can only be replaced if they are defective and there is no refund for CDs returned unwanted where the security label has been broken.

The deadline for any refund claim is 7 days after the download or delivery date. The refund will be issued to you after we receive a waiver of copyright signed by you. This is a required condition.

Sorry, we can't refund the return postage and packaging or we'd need to put up the price of our products. But we can guarantee to accept your return, no questions asked, as long as it's within the 7 day timescale and we will refund the original postage cost of our shipping to you.

To return the product all you need to do is post it back to us so that we receive it before the 7th day after you placed the order and we'll give you a full refund or exchange.

Virtual Business in a Box Ltd cannot be held responsible for returned items lost in the post and any claims for such refunds where items are lost must be claimed via your delivery agent. Therefore, please use a delivery type which requires a signature and insure the product for the purchased price.

All returns should come to us at:

 

Virtual Business in Box Ltd.

Skelton House

East Taphouse

Liskeard

Cornwall

PL14 4NJ

Location: Home/Delivery & Returns